FAQ

Frequently Asked Questions

1. How do I choose the right size for my pet?

We recommend measuring your pet’s chest and back length before selecting a size. Each product page includes a size chart to help you find a suitable fit. If your pet is between sizes, choosing the larger size may provide a more comfortable fit.

2. Are your pet clothes suitable for all seasons?

Our clothing styles are designed for different weather conditions. Lightweight T-shirts are suitable for warmer days, while fleece jackets and hoodies are better for cooler weather. Please check the product description to choose a style that fits your local climate.

3. Are the harnesses safe and comfortable for pets?

Our harnesses are designed to help distribute pressure more evenly during walks for improved comfort. Adjustable straps allow for a better fit, but we recommend checking that the harness is secure without being too tight or too loose before use.

4. Are the toys durable enough for chewing?

Our toys are suitable for light to moderate chewing and interactive play. However, no pet toy is completely indestructible. We recommend supervising your pet during use, especially if your pet tends to chew aggressively.

5. Can these products be used for both cats and dogs?

Many of our products are suitable for cats and small to medium-sized dogs. Suitability may vary depending on your pet’s size, behavior, and preferences. Please review the product details and sizing information before purchasing.

6. How should I clean pet clothes and harnesses?

Most pet clothing items can be gently hand washed or machine washed using a delicate cycle. We recommend air drying to help maintain the product’s shape and condition. Please avoid using harsh detergents or high heat.

7. What if my pet is not used to wearing clothes or a harness?

Some pets may need time to adjust. Start by letting your pet wear the item indoors for short periods, then gradually increase the wearing time. Positive reinforcement, such as treats or praise, may help your pet feel more comfortable.

8. Will the product look exactly the same as the pictures?

We try to display product images as accurately as possible. However, slight differences in color or appearance may occur due to lighting, screen settings, or production batches. These differences do not affect normal product use.