Shipping Policy

Thank you for shopping with WeaPaws. We aim to provide a clear and reliable shipping experience for customers within the United States.

Order Processing Time

Orders are typically processed within 1–3 business days (Monday through Friday, excluding public holidays).

Orders placed before 5:00 PM (EST) are usually processed on the same business day. Orders submitted after 5:00 PM (EST) will generally be processed on the following business day.

Orders placed on weekends or holidays will begin processing on the next available business day.

Please note that order processing times may be slightly extended during peak shopping seasons, holidays, or unexpected logistics delays.

Shipping Origin

Our products are supplied through our factory operations in China and shipped through our international warehouse in the United States. Delivery timelines may vary slightly depending on destination, carrier operations, weather conditions, or transportation-related factors.

Delivery Areas

We currently ship only within the continental United States.

Shipping is available to:

The 48 contiguous U.S. states

We currently do not ship to:

Alaska
Hawaii
Puerto Rico
Guam
U.S. Virgin Islands
American Samoa
Northern Mariana Islands
APO/FPO/DPO military addresses
Any other U.S. offshore islands or territories

At this time, we do not offer shipping services outside the supported U.S. delivery regions listed above.

Estimated Delivery Time

United States (Continental U.S.)

Processing Time: 1–3 business days
Shipping Time: 5–10 business days
Estimated Total Delivery Time: 6–13 business days

Please note that delivery estimates are not guaranteed and may be affected by:

Customs inspections
National holidays
Severe weather conditions
Flight or transportation delays
Carrier operational issues

Shipping Rates

Shipping fees are calculated based on the order subtotal before taxes.

Orders from $0.01 to $26.99: Shipping fee of $5.99
Orders of $27.00 or more: Free standard shipping

Free shipping is available only within the continental United States and does not apply to Alaska, Hawaii, Puerto Rico, military regions, or offshore territories.

Tracking Your Order

Once your order has shipped, a shipping confirmation email with tracking information will be sent to your email address.

You can track your shipment here:

https://www.17track.net/en

Please allow some time for tracking updates to appear after the package has been dispatched.

Address Accuracy

Please ensure your shipping address is complete and accurate during checkout, including apartment numbers, suite numbers, and ZIP codes where applicable.

WeaPaws is not responsible for delays, lost packages, or delivery issues caused by incorrect or incomplete shipping information provided by customers.

Delivery Issues

If tracking information shows that your package has been delivered but you have not received it, we recommend contacting the shipping carrier directly for additional assistance.

Please note that shipping carriers are responsible for final delivery once packages are in transit.

Shipping Delays

While we work closely with logistics partners to support timely delivery, unexpected shipping delays may occasionally occur due to circumstances outside our control.

We appreciate your patience and understanding in these situations.